Plumbers Who Stopped Losing Jobs
See how real shops put a virtual front desk to work, and what changed once every call got answered.
Mike R.
Mike's Plumbing · Phoenix, AZ
0
Calls lost to voicemail
+12
Extra jobs per month
1 week
To pay for itself
"First month, I picked up every single call I used to miss. It paid for itself the first week."
The Challenge
A one-truck shop where Mike did everything himself. He was losing three to four calls a week to voicemail while he was on jobs, and most of them never called back.
What Changed
Bella started picking up every call Mike missed, flagging emergencies by text and booking routine jobs straight onto his calendar.
Tom K.
Kane & Sons Plumbing · Columbus, OH
+40%
Repeat job bookings
4.9
Star rating average
2 min
Saved per call
"A customer called back three months later and it already knew their water heater model. She thought I was a genius."
The Challenge
Tom's shop had plenty of repeat customers, but callers had to re-explain their history every time. It made the shop feel small and cost time on every call.
What Changed
With long-term memory turned on, Bella greets repeat customers by name and already knows their address, past jobs, and previous quotes.
Danny B.
D&B Plumbing · Sacramento, CA
24/7
Coverage, no new hire
+9
After-hours jobs/mo
$1,300
Saved vs. a receptionist
"My wife doesn't have to answer the phone anymore. Best $200 I spend every month."
The Challenge
Danny's wife answered the phones on top of running the books. Nights and weekends still went unanswered, and the after-hours emergencies were the most profitable calls.
What Changed
Bella took over the overflow and after-hours calls, handling unlimited calls at once and routing real emergencies to the on-call tech.
Be The Next Story
See what answering every call could do for your shop. 10 minutes, no pressure.