Terms of Service

Agreement to terms

By using Plumber Secretary (the "service"), you agree to these terms. If you are using the service on behalf of a business, you agree on its behalf. If you do not agree, do not use the service.

What we provide

Plumber Secretary is a voice assistant that answers calls, captures job details, books appointments, and sends you summaries. Features may change as we improve the product. We do not guarantee any specific business result.

Your account and responsibilities

You are responsible for the information you give us and for keeping your account details accurate.

You are responsible for how you configure and use the service, including the greetings, pricing, and service area you set.

Billing and cancellation

The service is month-to-month. You pay the fee for the plan you select. There are no long-term contracts.

You can cancel anytime. Cancellation stops future billing; fees already paid for the current period are not refunded unless required by law.

Call recording and consent

Recording calls is subject to laws that vary by state and country. You are responsible for making sure call recording and any customer notifications comply with the laws that apply to your business and your customers.

Acceptable use

Do not use the service to break the law, harass anyone, send spam, or interfere with the platform. We may suspend accounts that do.

Intellectual property

We own the software, branding, and content of the service. You own your data and your customers data. You give us permission to process that data to provide the service.

Disclaimers

The service is provided "as is." We work hard to keep it running, but we do not promise it will be uninterrupted or error-free.

Limitation of liability

To the extent allowed by law, Plumber Secretary is not liable for indirect, incidental, or consequential damages, or for lost profits or missed jobs. Our total liability is limited to the fees you paid in the three months before the claim.

Termination

You can stop using the service anytime. We may suspend or end access if these terms are broken or if needed to protect the platform.

Changes to these terms

We may update these terms. If we make material changes, we will update the date below and, where appropriate, let you know. Continuing to use the service means you accept the updated terms.

Contact us

Questions about these terms? Email [EMAIL].